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Why KickClub?

A simple promise: better gear, a smoother experience, and a community that shares your passion.

Shop Best Sellers

Selected Quality

We carefully source popular and trusted items.

QC Before Shipping

QC photos are available on request for eligible orders.

Transparent Delivery

Track your package through every step of the way.

A Real Community

Sneaker lovers and real support, brought together.

How It Works

1 Place your order online

Order

Place your order on KickClub and keep your order number.

2 Contact support to request QC photos

Request QC

After payment, contact us or leave an order note to request QC photos.

3 Review and approve QC photos

Review & Approve

For eligible orders, review the QC photos and approve or request available changes.

4 Shipping and tracking

Ship & Track

Once confirmed, we ship your order and update the tracking information.

QC note: QC photos are available before shipping for eligible orders. Contact us after placing your order or leave a note at checkout to request them.

FAQ

For more questions, please feel free to contact our customer service.
  • Where can you ship to?
    We ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
  • Do I have to setup an account to place an order?
    No, whether you register on the website or not, you can place an order
  • Do you provide QC pics before shipping?
    Yes. If you want quality control pics for checking before shipping. You can leave a message when you make orders.
  • How long will it take to get my orders?
    Usually the handing time is 2-4 business days. 
    It normally takes 3-7 business days by FedEx or
    7-20 business days by DHL.
  • Can I get refund if I am not satisfied with the products?
    Yes. Before orders shipped, you can get full refund. After orders shipped, you can return them after you receive them, and you need to be responsible for the shipping fee.
  • How can I choose correct size?
    Because our customers come from many countries, we use different country-specific sizing guidelines, but the shoe length is the same. You can choose your usual size, or refer to the shoe length to confirm if the size is right for you. If you have any questions about the size after receiving the shoes, please check if the shoe length is correct.

Contact US

Welcome to contact us! If you have any questions or suggestions, please feel free to get in touch with us.