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    FAQ

    For more questions, please feel free to contact our customer service.
    • Where can you ship to?
      We ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
    • Do I have to setup an account to place an order?
      No, whether you register on the website or not, you can place an order
    • Do you provide QC pics before shipping?
      Yes. If you want quality control pics for checking before shipping. You can leave a message when you make orders.
    • How long will it take to get my orders?
      Usually the handing time is 2-4 business days. 
      It normally takes 3-7 business days by FedEx or
      7-20 business days by DHL.
    • Can I get refund if I am not satisfied with the products?
      Yes. Before orders shipped, you can get full refund. After orders shipped, you can return them after you receive them, and you need to be responsible for the shipping fee.

    Coupons

    Copy a coupon code below and apply it when checkout
    • 12% OFF
      Spring Sale
      2025-03-11 ~ 2025-04-10
      kickclub12
    • 15% OFF
      Spring Sale
      2025-03-11 ~ 2025-04-10
      kickclub15
    • 20% OFF
      Spring Sale
      2025-03-11 ~ 2025-04-10
      kickclub20